Practical Tips and Techniques to Succeed in Virtual Mediation: Zooming Ahead!  
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                                                     By Ellen Slipp*

Author’s note: This article was originally written for the Practising Law Institute (“PLI”) seminar “Securities Arbitration 2020” which was held on September 10,

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An Interview with Our Publisher and Editor-in-Chief
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The Securities Arbitration Alert’s publisher and Editor-in-Chief George Friedman sat down recently for a brief 20-15 minute virtual interview with Professor Amy Schmitz of the University of Missouri School of Law and the Center for Dispute Resolution.

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FINRA DRS Stats at the Half-Way Mark: A Tale of Two Caseloads
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FINRA Dispute Resolution Services (“FINRA-DRS” or “DRS”) posted cumulative caseload statistics through June. While there’s still no surge in Customer cases, Industry filings are way up.

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Two New FINRA Awards Reflecting Virtual Hearings, and a Change to the Award Template Reinforcing that ODR Is Now “FINRA Dispute Resolution Services”
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By George H. Friedman, SAA Editor-in-Chief

Two new Awards have been posted in FINRA’s Arbitration Awards Online that show hearings conducted virtually due to the COVID-19 pandemic.

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Letter from the Editor: Change the Code to Support Virtual Hearings
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We always welcome letters to the editor commenting on current items of interest in the Alert. Here’s one from the editor, suggesting that the FINRA Code of Arbitration Procedure be amended to specifically authorize arbitrators to direct that hearings be held virtually.

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Today’s Challenges Require a Serious Look at Telephonic Mediation: Here’s How and Why to Do It
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by Roger M. Deitz*

The health crisis has seeded a financial crisis in many respects far worse than anything anyone alive today has ever experienced.

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