FINRA DRS Postpones In-Person Hearings through April. Are Virtual Hearings Driving Down Customer Recoveries? These Researchers Say “Yes”
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By George H. Friedman, SAA Publisher & Editor-in-Chief

FINRA’s Office of Dispute Resolution Services (“DRS”) has again administratively postponed all in-person arbitration and mediation hearings,

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The Elections are (Finally!) Over: What’s in Store for the Arbitration and the Financial Services Worlds
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by George H. Friedman*

At long last the 2020 elections are behind us [bipartisan cheer], and the Democrats have taken over the White House,

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A Funny Thing Happened on the Way to a Quiet Year in ADR: How a Pandemic Accelerated Profound, Lasting Changes
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By George H. Friedman SAA Publisher and Editor-in-Chief*

“Strength does not come from winning. Your struggles develop your strengths. When you go through hardships and decide not to surrender,

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FINRA DRS Postpones In-Person Hearings through Beginning of April
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FINRA’s Office of Dispute Resolution Services (“DRS”) has again administratively postponed all in-person arbitration and mediation hearings.

The January 5 announcement now includes hearings through April 2;

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FINRA DRS Posts Stats Thru Third Quarter: Still No “COVID Crash” Surge in Customer Arbitration Claims, But Industry New Case Filings have for the First Time (We Think) Eclipsed Customer Claims
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By George H. Friedman, SAA Publisher & Editor-in-Chief

FINRA Dispute Resolution Services (“DRS”) posted case statistics through September, with some surprising trends.

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Practical Tips and Techniques to Succeed in Virtual Mediation: Zooming Ahead!  
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                                                     By Ellen Slipp*

Author’s note: This article was originally written for the Practising Law Institute (“PLI”) seminar “Securities Arbitration 2020” which was held on September 10,

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