Customers Win Three Large COVID-era Awards
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This analysis of three large COVID-era Awards in favor of customers is provided by Harry Jacobowitz, Esq. He can be reached at harryjacobowitz@optimum.net.

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Remember the FINRA Case Where the Broker Challenged a Zoom Hearing Ordered Over His Objection? It’s Been Awarded
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By George H. Friedman, SAA Publisher & Editor-in-Chief

The arbitration underlying a suit challenging a FINRA Panel’s authority to hold a virtual hearing over a broker’s objection has been awarded. 

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***Breaking: FINRA to Resume In-person Hearings in 62 of 69 Hearing Locations Effective July 5
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By George H. Friedman, SAA Publisher & Editor-in-Chief

Independence Day 2021 will be ushered in with a bang for FINRA Dispute Resolution Services (“DRS”) constituents yearning for a return to in-person arbitration and mediation hearings.

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FINRA DRS Postpones In-Person Hearings through April. Are Virtual Hearings Driving Down Customer Recoveries? These Researchers Say “Yes”
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By George H. Friedman, SAA Publisher & Editor-in-Chief

FINRA’s Office of Dispute Resolution Services (“DRS”) has again administratively postponed all in-person arbitration and mediation hearings,

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A Funny Thing Happened on the Way to a Quiet Year in ADR: How a Pandemic Accelerated Profound, Lasting Changes
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By George H. Friedman SAA Publisher and Editor-in-Chief*

“Strength does not come from winning. Your struggles develop your strengths. When you go through hardships and decide not to surrender,

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Practical Tips and Techniques to Succeed in Virtual Mediation: Zooming Ahead!  
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                                                     By Ellen Slipp*

Author’s note: This article was originally written for the Practising Law Institute (“PLI”) seminar “Securities Arbitration 2020” which was held on September 10,

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