Back-to-the-Office: The Key ADR Institutions Update Us on their Plans
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By George H. Friedman, SAA Publisher & Editor-in-Chief

As more and more financial services firms announce their plans for returning staff to the workplace (see our coverage in SAA 2021-24 (Jun.

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Customers Win Three Large COVID-era Awards
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This analysis of three large COVID-era Awards in favor of customers is provided by Harry Jacobowitz, Esq. He can be reached at harryjacobowitz@optimum.net.

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***Breaking: FINRA to Resume In-person Hearings in 62 of 69 Hearing Locations Effective July 5
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By George H. Friedman, SAA Publisher & Editor-in-Chief

Independence Day 2021 will be ushered in with a bang for FINRA Dispute Resolution Services (“DRS”) constituents yearning for a return to in-person arbitration and mediation hearings.

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COVID-19’s Continued Impact on ADR Providers: The Key Institutions Update Us on Plans for the Future
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By George H. Friedman, SAA Publisher & Editor-in-Chief

The COVID-19 pandemic hit all Americans in many ways, and the legal and alternative dispute resolution systems were no exceptions.

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Zoom Zooming Into Mediations in COVID-Times
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By James Yellen*

The FINRA dispute resolution market largely dried up as COVID-19 hit major cities starting in March 2020. While employment and broker-dealer disputes in 2020 were way up (plus 31%) and constituted almost half (47%) of all new arbitration filings,

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FINRA DRS Postpones In-Person Hearings through April. Are Virtual Hearings Driving Down Customer Recoveries? These Researchers Say “Yes”
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By George H. Friedman, SAA Publisher & Editor-in-Chief

FINRA’s Office of Dispute Resolution Services (“DRS”) has again administratively postponed all in-person arbitration and mediation hearings,

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