FINRA DRS Postpones In-Person Hearings through April. Are Virtual Hearings Driving Down Customer Recoveries? These Researchers Say “Yes”
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By George H. Friedman, SAA Publisher & Editor-in-Chief

FINRA’s Office of Dispute Resolution Services (“DRS”) has again administratively postponed all in-person arbitration and mediation hearings,

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A Funny Thing Happened on the Way to a Quiet Year in ADR: How a Pandemic Accelerated Profound, Lasting Changes
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By George H. Friedman SAA Publisher and Editor-in-Chief*

“Strength does not come from winning. Your struggles develop your strengths. When you go through hardships and decide not to surrender,

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Practical Tips and Techniques to Succeed in Virtual Mediation: Zooming Ahead!  
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                                                     By Ellen Slipp*

Author’s note: This article was originally written for the Practising Law Institute (“PLI”) seminar “Securities Arbitration 2020” which was held on September 10,

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PLI’s “Securities Arbitration 2020” – A New Medium, But the Same Great Content
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Practising Law Institute’s (“PLI”) annual securities arbitration seminar took place via live Webcast on September 10th. Although the pandemic moved the event to a virtual-only format,

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FINRA DRS Postpones In-Person Hearings Through December 4, but Posts Info on Reopening Plans
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FINRA’s Office of Dispute Resolution Services (“DRS”) has again administratively postponed all in-person arbitration and mediation hearings but has posted  guidance on its plans to resume in-person hearings.

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Two New FINRA Awards Reflecting Virtual Hearings, and a Change to the Award Template Reinforcing that ODR Is Now “FINRA Dispute Resolution Services”
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By George H. Friedman, SAA Editor-in-Chief

Two new Awards have been posted in FINRA’s Arbitration Awards Online that show hearings conducted virtually due to the COVID-19 pandemic.

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